Dell Maintenance

RECEIVE HARDWARE SUPPORT IN LESS THAN 15 SECONDS

Park Place allows you to extend the life of your Dell data centre hardware by providing world-class service and support that includes our fast and responsive  24/7 domestic call centre. Park Place supports the following Dell devices:

We support the following devices:

  • Dell EqualLogic
  • Dell PowerVault
  • Dell EMC Devices
  • Dell Compellent
  • Dell PowerEdge (PE)
  • Dell PowerConnect

Customizable Service Levels

Adjust service levels or add and delete equipment from your Dell Maintenance contract at any time.

    7 x 24 x 4
  • 24 hours a day, 7 days a week
  • Initial phone-based diagnosis
  • Field Engineer on-site (if required) within 4 hours after customer contact
    5 x 9 x 4
  • 8:00 AM to 5:00 PM, Monday through Friday
  • Initial phone-based diagnosis
  • Field Engineer on-site (if required) within 4 hours after customer contact
    Next Day
  • Initial phone-based diagnosis
  • Field Engineer on-site (if required) within 4 hours after customer contact

Plus, leverage our global support network as part of every plan

See a complete list of our service locations ►

Over 110 stocking locations
Customers in over 70 countries
Over 126,000 parts
Direct access to an engineer within 4 hours from your location

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