IBM Maintenance

Supported IBM Devices

IBM solutions are designed to meet the needs of a variety of IT setups in the data centre. Park Place provides end of warranty and end of service life support, first call services and remote monitoring for IBM storage systems.

We support the following devices:

  • IBM BladeCenter
  • IBM iSeries
  • IBM pSeries
  • IBM Power
  • IBM System Storage
  • IBM TotalStorage
  • IBM XIV
  • IBM xSeries
  • IBM zSeries (Mainframe)

Customizable Service Levels

Adjust service levels or add and delete equipment from your IBM Maintenance contract at any time.

    7 x 24 x 4
  • 24 hours a day, 7 days a week
  • Initial phone-based diagnosis
  • Field Engineer on-site (if required) within 4 hours after customer contact
    5 x 8 x 4
  • 8:00 AM to 5:00 PM, Monday through Friday
  • Initial phone-based diagnosis
  • Field Engineer on-site (if required) within 4 hours after customer contact
    Next Day
  • Initial phone-based diagnosis
  • Field Engineer on-site (if required) the following business day after customer contact

Plus, leverage our global support network as part of every plan

See a complete list of our service locations ►

Over 110 stocking locations
Customers in over 70 countries
Over 126,000 parts
Direct access to an engineer within 4 hours from your location

Fill out the form below to start your free quote