SUN/ORACLE MAINTENANCE

Supported Sun/Oracle Devices

Park Place ensures that your Sun/Oracle devices are up and running at a high performance rate even after the end of service life is reached. Park Place supports the following Sun / Oracle devices:

We support the following devices:

  • Sun/Oracle SPARCstorage
  • Sun/Oracle Sun Storage
  • Sun/Oracle StorEdge
  • Sun/Oracle StorageTek
  • Sun/Oracle UltraSPARC
  • Sun/Oracle Sun Fire V
  • Sun/Oracle SPARC Enterprise
  • Sun/Oracle Sun Fire UltraSPARC

Customizable Service Levels

Adjust service levels or add and delete equipment from your SUN/ORACLE MAINTENANCE contract at any time.

    7 x 24 x 4
  • 24 hours a day, 7 days a week
  • Initial phone-based diagnosis
  • Field Engineer on-site (if required) within 4 hours after customer contact
    5 x 8 x 4
  • 8:00 AM to 5:00 PM, Monday through Friday
  • Initial phone-based diagnosis
  • Field Engineer on-site (if required) within 4 hours after customer contact
    Next Day
  • Initial phone-based diagnosis
  • Field Engineer on-site (if required) the following business day after customer contact

Plus, leverage our global support network as part of every plan

See a complete list of our service locations ►

Over 132 stocking locations
Customers in over 100 countries
Over 150,000 parts
Direct access to an engineer within 4 hours from your location

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